Women’s Support Organisations:
Blackburne House Group (Offering training and support)
RASA Merseyside (Rape and Sexually Abused Service)
helpline support, face to face conferencing and online support during COVID19)
Helpline: 0151 666 1392
PO BOX 35
firstname.lastname@example.org Website: www.rasamerseyside.org
Based Abuse Service Inc. FGM, Forced Marriage and Harmful Practices)
(Offering telephone support and working remotely and still accepting referrals via email and helpline and supporting MARAC & Strategy Meetings via Skype during COVID19)
151 Dale Street
Tel: 0800 107 0726 Email: email@example.com Website: www.savera.co.uk
Tomorrow’s Women Wirral (Women supporting Women) (Offering telephone and social media support during COVID19)
The Women’s Org (Developer and Deliverer of Training and Support to Women in UK) (Delivering online courses via group video chat during COVID19)
54 St James Street, Liverpool, L1 0AB
Tel: 0151 706 8111 Email: firstname.lastname@example.org
Health & Information Service Centre with support groups and complimentary
therapies) (Offering email support during COVID19)
120 Bold Street
Tel: 0151 707 1826 Email: email@example.com Website: www.whisc.org.uk
hour helpline) (Offering online and email support during COVID19)
Women’s Aid Federation of England
PO BOX 3245
Tel: 0800 2000 247 Email: firstname.lastname@example.org Helpline: email@example.com
Office Forced Marriage Unit (Offering telephone, online, email
and outreach support during COVID19)
Tel: 020 7008 0151
Outreach work email: firstname.lastname@example.org
Foreign and Commonwealth Office +44 (0) 20 7008 3100
Home Office +44 (0) 20 7035 3535
Nirvana (Forced Marriage Helpline in Confidence) (Ceased
face to face support but is offering online support during COVID19)
Tel: 0800 5999 247 Email: email@example.com Website: www.karmanirvana.org.uk
City Hearts (Services in – Vulnerability, Exploitation, Modern Slavery and Controlling Issues) (Not offering face to face support but is offering support via telephone and is continuing to provide financial allowances to clients) )
79-81 Kempston St
Tel: 0151 329 2949 Website: www.cityheartsglobal
Domestic Abuse Services:
Domestic Violence Service (Offering telephone and email support
Dovecot Multi Activity Centre
Tel: 0151 7098770 or 07780 948890 Email: firstname.lastname@example.org Website: www.mdvs.co.uk
Freedom Programme (Domestic Violence Courses either face to face or
online) (Only online courses during COVID19)
PO Box 41
Helpline: 01942 262 270 Business phone: 01547 520 228
email: email@example.com Website: www.freedomprogramme..co.uk
Domestic Abuse Services) (Offering telephone and online support during COVID19)
Tel: 0151 263 7474
Free phone: 0800 084 2744 Services Mobile/Text for hard of hearing: 0756 201 3316
Email: https://liverpooldomesticabuseservice.org.uk/contact-us/ (form to complete)
Refuges in Liverpool:
Women’s Refuge Liverpool
Tel: 0151 734 0083
House (South Liverpool)
Tel: 0151 734 1074
House (North Liverpool)
Tel: 0151 207 1511
Drug and Alcohol Services:
Live Well (formally known as Addaction) (Offering telephone and email support during COVID19)
The Foundry, 36 Henry Street, Liverpool, L1 5AY
Tel: 07790 560085
Stonebridge Lane, Croxteth, L11 4SJ
Tel: 0151 546 1141
2-12 St Mary’s Road, Liverpool, L19 2RY
Tel: 0151 541 2856
National Helpline: 0300 77 77 007
(Liverpool Community Alcohol Service) (Offering online and telephone support
Tel: 0151 471 7784
Website: Website: https://www.thelivewelldirectory.com/Services/33/Liverpool-Addaction
Brink (Action on Addiction) (Offering telephone and email
support during COVID19)
15-21 Parr Street, Liverpool, L1 4JN
Tel: 0151 703 0582 Website: www.thebrinkliverpool.com
Whitechapel Centre (Homeless and Housing Support)
Tel: 0151 207 7617 Website: www.thewhitechapelcentre.co.uk Always Room Inside: 0300 123 2041
(24 hours, please only use this number to tell us about a rough sleeper)
Community Support and Advisory Organisations
Citizens Advice Bureaus (Offering a 7 day service over the telephone until 8pm during COVID19)
Tel: 0844 848 7700 or email firstname.lastname@example.org
claiming Universal Credit
Tel: (0800) 144 8444
Alternatively, fill in your contact details form on their website www.citizenadviceliverpool.org.uk and you will receive a call back
Law Centre (Asylum seekers, vulnerable migrants, housing,
homelessness, benefit support and domestic violence victims needing help and
support with housing/homelessness) (Only offering telephone and email support
There is the ability to leave voicemail for a call back or alternatively
Options – Emergency Accommodation (Offering telephone support
during COVID19) (Careline operating this service for now and no update as of
27.3.2020 but update will be on Liverpool City Council
Tel: 0151 233 3800
Liverpool (Mental Health Service) (Offering telephone and
email services during COVID19)
151 Dale Street,
Tel: 0151 228 2300 Email: email@example.com Website: www.talkliverpool.nhs.uk
Liverpool Community Advice (Offering telephone and email advice during COVID19)
L2 2JH Tel: 0151 237 2677 Email: firstname.lastname@example.org
NYAS (National Youth Advocacy Services & Contact Centre) (Telephone and email support during COVID19) Tel: 0151 249 4247 Email: email@example.com
Vauxhall Law Centre (Providing advice in relation to welfare benefits, fuel, housing and debt) (Offering telephone and email services during COVID19)
Raise Liverpool (RAISE is an independent charity which provides free, confidential, high quality advice and training around Welfare Benefits, Debt, and Money Management) (Offering telephone and email support during COVID19)
Debt Helpline (Telephone and email support during COVID19)
Tel: 0300 330 1196
Universal Credit (Telephone and email support during COVID19)
0800 144 8444
Pension wise (Telephone support during COVID19)
Liverpool Citizen Support Scheme (Liverpool City Council) (for food, gas or electricity vouchers)
Tel: 0800 456 1523
Tel 2: 0151 233 3053
Liverpool Good Neighbour Scheme (Liverpool City Council) for help (Telephone and website online form during COVID19)
0151 233 3066 or fill in the online form
Hate UK (Telephone and online support during COVID19)
Tel: 0800 138 1625
Or report online www.stophateuk.org/talk/
Anthony Walker Foundation (Offering telephone and online
support during COVID19)
LVCS United Way Building
151 Dale St
Liverpool L2 2AH
Tel: 0151 237 3974 Email: firstname.lastname@example.org
Tel: 0800 876 6646
For urgent Domestic Violence or Child Protections issues please call 07923206416 or if you need to message us discreetly use this number to whatsapp or text. Otherwise all of our Direct Dial numbers can be found on the about us page on our website. You can even provide us with your full instructions without needing to talk to us and at any time of day or night. You’re not alone!
Its been 4 weeks of lockdown, 4 weeks of walking on egg shells trying to manage the household so things remain calm. You cant allow voices to become raised, the children will hear and you have to protect them. But you’re not quite sure how much more you can take. You just want to break down and cry but you need to remain strong. The children cant see you weak.
This may be the first time you have experienced behaviour at home which frightens or concerns you. It doesn’t have to be violent behaviour to be abusive. It can be coercive, controlling, harassment, in fact any unwanted unreasonable behaviour, an act or pattern of acts that can include threats, intimidation or other abuse all designed, whether intentional or not, to make a person dependent by isolating them from support, depriving them of independence and regulating their everyday behaviour . We are living in challenging times, forced to isolate in our own homes in circumstances you have never had to experience before testing relationships in unimaginable ways.
Like coronavirus, Domestic Violence doesn’t prejudice anyone. It can impact upon any age, gender, race, sexual orientation, rich or poor. Whilst statistics may suggest certain groups are more at risk than others, there are no statistics out there to cover our current predicament, as we repeatedly hear we are living in unprecedented times.
You want help but you’re not sure where you can turn or too frightened of the consequences if you do. You’re not even sure if there is anything you can do. Whilst we are living in unique circumstances unfortunately Domestic violence is not. According to government figures, an estimated 1.6 million women and 786,000 men in England and Wales experienced domestic abuse last year, which is a staggering figure and in fact calls to the National Domestic Abuse Helpline are up more than 25% and hits on its website are up by 150%. You are not alone! Please be rest assured there is help out there for you. There is a Zero Tolerance Policy for Domestic abuse and there are a number of ways in which you can seek help depending upon your circumstances and how you wish to address your problems.
Who Can I contact for help?
We have created a list of support services highlighting agencies both on a local and national basis with their respective contact details. However, If you feel that your safety, or the safety of your children is at risk, the first port of call will always be to contact the police. They will be able to advise and support you and even signpost you to additional support services in the event of them being unable to assist.
If you are in immediate danger, dial 999 and ask for the police. If, when you call, you are unable to talk on the phone then call 999 then press 55. This will redirect your call to the relevant police force who will assist without you needing to speak should you feel in danger.
How can the law protect me?
There are many legal avenues available to you. This may be by way of the police or lawyers or the family courts. Domestic abuse whether this be violence, controlling or coercive behaviour is a criminal offence and a perpetrator can be arrested, charged and convicted. There are a number of criminal sanctions / protective remedies which are available through the police such as:-
1. Criminal Charges such as Assault, Controlling and Coercive behaviour, harassment even Public Order offences can all form part of Domestic Abuse which can result in Criminal Charges, protective bail conditions and subsequent criminal proceedings.
2. Domestic Violence Protection Orders – if you have been the victim of a violent assault or been threatened violence the police can apply to court for a Prohibitive Order to stop further acts of violence or such threats for a maximum of 28 days. These order are used as a cooling off period to allow victims to decide whether or not they wish to seek more long term protective orders or for Perpetrators to realise the severity and consequences of their behaviour.
3. Stalking Protection Orders – These are relatively new hybrid orders where the threshold to commence criminal proceedings does not need to be met allowing early Police intervention in cases were there is no violence but a victim needs protection and is specifically there as part of the local adult / child safeguarding and public protection procedures.
What if I don’t want to involve the police?
There are many reasons why people do not want to contact the police. A lot of people worry about the impact this may have upon the children or even the perpetrators job. However there are still remedies available to you through the Family Court.
An application can be made for a non-molestation order (“NMO”) to prevent a partner or former partner from harming you or your children whether this be physically, emotionally or mentally. If an NMO is breached, the perpetrator and be arrested with a risk of imprisonment for up to five years.
You can also apply for an Occupation order which sets out who can live in the family home and whether an abusive party needs to leave so as to secure a safe environment for you and your children.
What if I cant afford Legal Advice?
Legal Aid is available for those who qualify. For full details check out our page dedicated to this subject including a link to the governments online eligibility calculator. If you are eligible for legal aid then you may not incur any legal fees.
However even if you are not eligible for legal aid don’t let this be the obstacle to you seeking some advice. We can help signpost you to appropriate agencies who can help and to make sure you seek the support you need.
How to help
- Educate yourself on how to recognise abuse (in yourself and others)
- Learn how to help someone who is experiencing domestic abuse
- If you are worried about a friend or family member – check in with them with a telephone call, text message or video call where possible. They may not be ready to talk, but it could make a difference for them to know that there is someone ready to listen and to help.
The Twitter hashtag #AntiDomesticViolenceDuringEpidemic originally started trending in China and now spread globally. Check this out, social media can really help, not only by making you feel you are not alone in these situations but also by spreading awareness and sharing online resources, useful helplines and links.
Please don’t feel you cant reach out for help. We are here to help and support you. You can contact us discreetly and confidentially as follows:-
- Mobile number – 07923206416. Call us , text us or even Whatsapp it doesn’t matter how you make contact we are here at the other end of that phone.
- Email – Info@174familylaw.co.uk
If you don’t want to call us but would like a friend to do so for you then that’s fine also. We can even send you a link so you can provide us with your full instructions without even having to speak to us. You don’t need to leave your home to feel safe!